HOW much? DWP’s helpline will break the bank for benefit claimants

‘Forty-five pence per minute for a government benefit helpline?

And after the Department for Work and Pensions swore blind it was cutting the cost of calling in. Outrageous.

Labour’s Owen Smith is exactly right. He said: “The DWP is making it harder for families who are moving on to Universal Credit to contact advisers, even though the system was supposed to offer more dynamic support to help people get in to work faster.”’

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