Boston Uber Drivers Are Twice as Likely to Cancel a Customer’s Ride If They Have a Black-Sounding Name

‘A new study shows that Uber drivers in Boston have a pattern of prejudice against black and female customers.
The study, which was conducted by researchers at MIT, Stanford and the University of Washington, examined over 900 Boston Uber trips between November 2015 and March 2016. Researchers had students request rides using common black-sounding names and white-sounding ones. It found that drivers canceled the rides of black passengers 10.1% of time, while only canceling rides for white-sounding riders at a rate of 4.9%. The numbers were even more astounding in low-density areas, where customers with black-sounding names had their rides canceled three times as often.’
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