Capita to replace staff with robots to save money

‘A British outsourcing company whose contracts include collecting the BBC licence fee is to replace staff with robots as it slashes costs.
Capita, a FTSE 100-listed firm that also runs the London congestion charge, said it needed to axe 2,000 jobs as part of a cost-cutting drive in response to poor trading.
It said it would use the money it saved from sacking thousands of staff to fund investment in automated technology across all of the company’s divisions. The announcement will fuel growing fears that human workers will have to make way for robots, as companies turn to technology to boost profits.’
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