‘Broadband provider Plusnet has been slapped with a £880,000 fine from UK comms watchdog Ofcom for continuing to bill former customers.
More than 1,000 ex-customers were overcharged £500,000 by BT-owned Plusnet, after it continued to bill for landline and broadband services that had been cancelled.
The penalty is the result of an investigation opened last May and was caused by an error in Plusnet’s billing system meaning cancelled lines were still recognised as “live”.’
Read more: Plusnet slapped with £880,000 fine for billing ex customers

‘Broadband provider Plusnet has been slapped with a £880,000 fine from UK comms watchdog Ofcom for continuing to bill former customers.
More than 1,000 ex-customers were overcharged £500,000 by BT-owned Plusnet, after it continued to bill for landline and broadband services that had been cancelled.
The penalty is the result of an investigation opened last May and was caused by an error in Plusnet’s billing system meaning cancelled lines were still recognised as “live”.’
Read more: Plusnet slapped with £880,000 fine for billing ex customers