Mother with disabled two year-old denied boarding by low-cost Russian airline, sparking outrage
‘The Pobeda low-cost airline barred a child with cerebral palsy and his mother from boarding a flight to the city of Yekaterinburg, sparking outrage. The company has since dismissed the employee responsible for the incident.
The problem started when a mother with her disabled child wanted to fly from Moscow to the Russian city of Yekaterinburg in the Ural region on April, 14. Though the company was informed about their special passenger in advance, they were denied registration just before the flight.
At the registration desk, a Pobeda employee told the mother that he could not check them in due to a technical malfunction in the program dealing with the passenger list. The company also noted in a press release that the passenger with the child suffering from cerebral palsy arrived at the registration desk “two minutes before the registration ended.” The airline said that it “didn’t have a chance to arrange the boarding of a person with restricted mobility to ensure that the flight isn’t delayed.”’
Read more: Mother with disabled two year-old denied boarding by low-cost Russian airline, sparking outrage
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