3,000-mile blunder: United Airlines sends passenger wrong way around the world
‘A passenger who was boarded onto the wrong United Airlines flight has been flown 3,000 miles in the wrong direction.
In another public relations blunder for the airline, Lucie Bahetoukilae was forced to spend 28 hours getting home after staff failed to inform her of a gate change.
“She could have been a terrorist and killed people on that flight and they didn’t know – they didn’t catch it,” Bahetoukilae’s niece Diane Miantsoko told ABC.
Miantsoko said her aunt was not seeking a reimbursement but was instead concerned with the security lapse.’
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