Exposed: ‘Horror of institutional abuse’ in Bupa care homes as secret filming reveals shocking catalogue of abuse towards elderly dementia victims

‘Anxious families seeking care homes for elderly relatives with dementia would no doubt be reassured to see the name Bupa above the door.
But an undercover investigation at a home run by one of Britain’s most prestigious private healthcare providers reveals shocking ‘institutional abuse and neglect’, including giving residents used incontinence pads and forcing them to have bed baths at 3.30am.
Social care watchdog the Care Quality Commission (CQC) has threatened to prosecute Bupa if it fails to raise standards after the appalling conditions were exposed.
Bupa makes £700 million a year profit. It can charge more than £1,000 a week for residents at its 140 dementia care homes in the UK. Yet the CQC brands more than a third of these homes failures on basic standards, including safety, care or leadership.’
Read more: Exposed: ‘Horror of institutional abuse’ in Bupa care homes as secret filming reveals shocking catalogue of abuse towards elderly dementia victims

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