Councils told to abandon pay-by-phone parking as motorists are ‘too busy too speak to robots’

‘Councils should stop introducing pay-by-phone parking because motorists are “too busy” to speak to robots, the AA has said.
Research by the motoring group found that cashless parking machines which accept payment by calling or texting an automated service, are deeply unpopular among drivers with two thirds refusing to use them.
Responding to the survey some 70 per cent of motorists said they were more likely to keep searching for a space, rather than parking in one where using their mobile to pay is mandatory.
The process of paying by phone or text can take several minutes as drivers must call a number, select appropriate options, enter payment details, and then wait for confirmation.’
Read more: Councils told to abandon pay-by-phone parking as motorists are ‘too busy too speak to robots’