Apple Face ID

Apple has been accused of being ‘racist’ after a Chinese boy realised he could unlock his mum’s iPhone X using the facial recognition software.

A husband bought his wife the new smartphone, but she was then shocked to discover it could be unlocked by the couple’s son.

It seems the family, who live in the city of Shanghai are not the only Chinese users who have been able to open each other’s phones.

Increasingly iPhone users in China – a country of more than a billion people – are concerned about their iPhone X’s security and privacy features.

The father, identified only by his surname Liu, phoned Apple’s customer service hotline to report the problem.

‘Our son was using it and didn’t know the password’, he said, according to Shandong TV Station.

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He was told it was a rare, isolated case and was due to the fact his wife and son look very similar.

It is believed the tech giant has now launched a full investigation into the Liu family’s claims.

The news come just a week after another Chinese woman realised she could unlock her colleague’s iPhone X.

Madam Yan from Nanjing was appalled to discover her colleague Madam Wan could unlock her new phone using Face ID.

This was despite the pair having a number of different features, including different haircuts.

The pair claim the incident occurred multiple times.

When Madam Yan first called Apple’s hotline to complain about the problem customer services told her it was ‘impossible’, writes Asiaone.

HOW DOES FACE ID WORK?

Face ID uses a TrueDepth front-facing camera on the iPhone X, which has multiple components.

A Dot Projector projects more than 30,000 invisible dots onto your face to map its structure.

The dot map is then read by an infrared camera and the structure of your face is relayed to the A11 Bionic chip in the iPhone X, where it is turned into a mathematical model.

The A11 chip then compares your facial structure to the facial scan stored in the iPhone X during the setup process.

Face ID uses infrared to scan your face, so it works in low lighting conditions and in the dark.

It will only unlock your device when you look in the direction of the iPhone X with your eyes open.

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