Author: Travis Bradberry

Since it only takes seconds for someone to decide if they like you, and research shows that first impressions are very difficult to change, the pressure that comes with meeting new people is justifiably intense. Too many people succumb to the mistaken belief that being likable comes from natural, unteachable traits that belong only to a lucky few—the good looking, the fiercely social, and the incredibly talented. It’s easy to fall prey to this misconception. In reality, being likable is under your control, and it’s a matter of emotional intelligence (EQ). In a study conducted at UCLA, subjects rated over … Continue reading →

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When it comes to communication, we all tend to think we’re pretty good at it. Truth is, even those of us who are good communicators aren’t nearly as good as we think we are. This overestimation of our ability to communicate is magnified when interacting with people we know well. Researchers at the University of Chicago Booth School of Business put this theory to the test and what they discovered is startling. In the study, the researchers paired subjects with people they knew well and then again with people they’d never met. The researchers discovered that people who knew each … Continue reading →

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Procrastination affects everyone. It sneaks up on most people when they’re tired or bored, but for some, procrastination can be a full-fledged addiction. They avoid all day the work that is right in front of them, only to go home and toil late into the night, frantically trying to finish what they could have easily completed before dinner. “Procrastination is the thief of time, collar him.” –Charles Dickens With the holidays approaching, the high season for procrastination is upon us. It’s even more difficult to get work done when you’re stuck at the office, wishing you were enjoying time with … Continue reading →

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There’s an enormous amount of research suggesting that emotional intelligence (EQ) is critical to your performance at work. TalentSmart has tested the EQ of more than a million people and found that it explains 58% of success in all types of jobs. People with high EQs make $29,000 more annually than people with low EQs. Ninety percent of top performers have high EQs, and a single-point increase in your EQ adds $1,300 to your salary. I could go on and on. Suffice it to say, emotional intelligence is a powerful way to focus your energy in one direction with tremendous … Continue reading →

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Listening is a bit like intelligence—most everyone thinks they’re above average, even though that’s impossible. And listening is a skill you want to be great at. A recent study conducted at George Washington University showed that listening can influence up to 40% of a leader’s job performance. “The word listen contains the same letters as the word silent.” –Alfred Brendel There’s so much talking happening at work that opportunities to listen well abound. We talk to provide feedback, explain instructions, and communicate deadlines. Beyond the spoken words, there’s invaluable information to be deciphered through tone of voice, body language, and … Continue reading →

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