Just how smart are these energy meters? Hundreds of thousands of households left in billing limbo by clever gadgets
‘Hundreds of thousands of households are still trapped in ‘billing limbo’ – unable to pay promptly for energy usage because of errant computer systems introduced by suppliers.
Many of the billing problems stem from the installation of ‘smart meters’ that have been heralded by both the Government and the European Union as improving how energy is delivered to people’s homes and the monitoring of usage.
These meters will be rolled out more widely across homes from next year. Sending automatic readings to suppliers, they should bring to an end people overpaying for energy because of inflated estimated bills.’
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