Report: Bank Tells Third Party When Customers Physically Visited

‘Halifax Bank in the United Kingdom is passing on information to a third party detailing when its customers physically visited the bank, a policy that is sure to concern privacy advocates.

We were contacted by a Halifax customer who told us that he received a call yesterday from a company called Network Research asking for him to participate in a survey on behalf of Halifax Bank.

He refused to take part but was then told that the company were aware of his visit to the bank the previous week.

“This company stated the Halifax bank had told them I had been in the bank the previous Friday and they would like my feedback. This was in fact true, I had been on that day,” writes the customer, who visited an ATM at the bank and did not speak to any bank employees.’

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