Time Warner Cable Forced To Pay $229,500 For Robocalling Wrong Person…153 Times

‘Time Warner Cable continues to be incredibly good at being incredibly bad at what it does. The cable operator already enjoys arguably the worst customer satisfaction ratings of any company in any U.S. industry, below even Comcast. Its horrible customer service is legendary, and things have actually gotten worse as the company has sat on its hands waiting to be sold off to a rotating crop of equally dysfunctional suitors. When you’re this bad at what you do, you have to be truly creative in finding new and imaginative ways to annoy your customer base.

Time Warner Cable’s latest incredible display of ineptitude? The cable giant has been sued for robocalling a woman 153 times regarding an overdue balance. The problem? Time Warner Cable was calling the wrong woman, who ultimately had to file suit against the cable operator to get them to stop annoying her:’

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