Jobcentre Staff ‘Bullying’ Benefit Claimants To Tears

‘The Scottish Welfare Reform Committee has heard evidence at Holyrood about Jobcentre staff bullying claimants, often reducing them to tears.

The Committee heard from witnesses who are claimants on a first-name basis only, because of fears that the disclosures may lead to sanctioning by the Department of Work and Pensions (DWP).

Nicholas Young, whose firm Working Links has a £167 million contract to find jobs for people on the Department for Work and Pensions’ (DWP) Work Programme, said conditionality – specifically benefit sanctions – “has had a really positive impact over a number of years”.’

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