BT Accused Of ‘Shameless Profiteering’ Over Universal Credit Helpline

‘BT has been accused of “shameless profiteering” after official figures indicated that the telecommunications giant has generated more than £1m from a phone line designed to help people struggling with the new universal credit system.

Tim Farron, the leader of the Liberal Democrats, said it is wrong to charge some of the poorest people in Britain who are simply seeking advice about the new universal credit which integrates six benefits.’

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