Barclays apologises to angry customers who couldn’t use debit cards in shops or withdraw cash from machines
‘Barclays has apologised after customers vented their anger or frustration over a “technical” fault that prevented them from making purchases or disrupted their weekend plans.
The bank was flooded with tweets, emails and phone calls after a glitch in its computer system made it impossible for customers to use their debit cards in shops or withdraw cash from machines.
Customers wrote on Twitter that they were left embarrassed after they were unable to pay things such as groceries, while one complained that her payment at a letting office agency was declined.
In-branch, online and telephone banking services were also affected, with some customers still reporting problems on Saturday night and some branches forced to close early.’
Read more: Barclays apologises to angry customers who couldn’t use debit cards in shops or withdraw cash from machines
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