Car hire industry is thrown into crisis as major firm faces police probe into ‘fraudulent’ repair costs
‘The car hire industry was thrown deeper into crisis last night after it was revealed a major firm was facing an investigation over ‘fraudulent’ repair costs.
Europcar, one Europe’s biggest rental companies, said customers may have been overcharged by as much as £30 million.
The Serious Fraud Office is understood to be planning a criminal inquiry following reports that more than 500,000 customers may have paid for repairs inflated by up to 300 per cent.
It comes on the back of a Daily Mail investigation which found that customers were being forced to pay up to £2,200 in insurance excess if they damage a hire car abroad.
The Daily Telegraph reported last night that the Europcar customers may have paid over the odds for repairs over the course of a decade.’
Read more: Car hire industry is thrown into crisis as major firm faces police probe into ‘fraudulent’ repair costs
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